My small business has been using this app for a month now, and were about ready to switch. Shift viewing and shift swapping works (kind of-- you can only swap whole shifts, not partial), but nothing else does.
WorkChat is completely broken. Comments appear out of order, and update at random. Sometimes a comment will become visible days after it is posted. Currently I can see someone replying to a comment that I cant see. How is it possible that I received a push with a comment from 11am, but cant see the earlier comment (which some of us can see) from 10:30 am?
Notifications are broken-- they just dont appear in most cases.
There is only one channel for communication, a public channel. There is the ability to send private messages, but only between a manager and one other employee. And there is no ability to REPLY to private messages. You either send a new message or you switch to email, there are no conversations.